ISO 9001 Quality Management System
Checking that the system works is a vital part of ISO 9001. An organization must perform internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves.
More about ISO 9001 Certification
ISO 9001 is a process based international standard of quality management system covering all aspects of an organization. It builds the capacity of an organization to consistently develop and strengthen its systems and procedures along side providing high quality services to its clients and customers. Major features of the system are consistency in the quality of services and continual improvement. To integrate the concept of quality assurance in development processes with enhanced level of compatibility ISO 9001 is a best tool in to implement. It provides a framework of systematically institutionalize the strategic plan, focus resources and communicate progress. The quality system structure provides the focus to develop unity of purpose, align processes, grow strong leaders, exploit the intellectual capacity of all staff, measure progress, and make decisions based on data for continuous improvement. It has built-in characteristics that help identifying gaps and strengths-carrying out force analysis of an organization in terms of management systems and also the identification of contemporary market needs and expectations. It provides a mechanism to design and develop innovative solutions under controlled environment where review, verification, validation and relevant quality control and quality assurance parameters are in place to ensure quality of outputs.
This standard has built in characteristics to ensure the system sustainability through local Monitoring and Evaluation System (M&E). Under M&E internal quality auditors/monitors are trained to perform the M&E activities on regular basis. Non-conformances in the system are identified and possible corrective/preventive actions are taken. M&E becomes basics of performance improvement. It allows continual review of the system and enables necessary measures to improve the system.